Refund policy

Returns

All sales are final. We accept returns or exchanges in the unlikely case of defective or damaged products, however we do not accept returns and refund requests on our teas for very subjective reasons such as change of mind, personal flavour preferences or quality expectations that may not be met. We are confident in the quality standard and fair pricing of our teas, however they are a natural ingredient with their own unique flavour profile that may not need to meet a certain fixed and subjective flavour expectation.

If you have any questions before purchasing our products please free to send us an email to hello@zenwonders.com and we will try to assist you as best as we can prior to purchasing. Thank you.