OUR ONLINE STORE WILL BE CLOSED UNTIL SUNDAY 24/03. WHOLESALE 1KG BAGS ARE STILL AVAILABLE FOR PURCHASE AND DISPATCH.

Shipping & Returns

**Due to a large volume of orders, our current dispatch time is 2-3 business days.

We offer Free Shipping on orders over $80 and Free Express Shipping on orders over $120 within Australia. A flat rate of $8.90 applies on orders of less than $80. Free Local Pickup is also available if you are located in Melbourne. For more detailed rates, please check the information below.

We use Australia Post and our orders are dispatched from our HQ in North Melbourne, VIC.

Please make sure you double check all the spelling of your personal details before confirming the order.

All our parcels include tracking service.

Australia 

Orders below $80

  • Parcel Post - Australia wide - $8.90
  • Melbourne Metro Express Post (Only in VIC within Postcode 3000-3210) - $8.90
  • Express Post - Australia wide - $13.00
  • DHL Express - Australia Wide - $25.00

Orders over $80

  • Free Parcel Post Australia wide
  • Free Melbourne Metro Express Post (Only in VIC within Postcode 3000-3210)
  • Express Post - Australia wide - $8.00
  • DHL Express - Australia Wide - $25.00

    Orders over $120

    • Free Express Post Australia wide
    • DHL Express - Australia Wide - $25.00

    Local Pickup from North Melbourne (VIC)

    Our pickup hours are 11am-3.30pm Monday to Friday (please note that we are not a retail store open to the public). Orders are usually ready within 24-48h and we will notify you via email once your products are ready to be collected. Please follow the instructions included in your email and kindly let us know your preferred day/time in advance by texting the number provided. Thank you.

    New Zealand

    • Standard Airmail Service - Trackable - AUD$ 15.00
    • Express Airmail Service - Trackable - AUD$ 24.00
    • DHL Courier - Trackable - AUD$ 30.00

    USA & Canada

    • Standard Airmail Service - Trackable - AUD$ 15.00
    • Express Airmail Service - Trackable - AUD$ 30.00
    • DHL Courier - Trackable - AUD$ 35.00

    Asia & Pacific

    • Standard Airmail Service - Trackable - AUD$ 15.00
    • Express Airmail Service - Trackable - AUD$ 30.00
    • DHL Courier - Trackable - AUD$ 35.00

    Europe

    • Standard Airmail Service - Trackable - AUD$ 20.00
    • Express Airmail Service - Trackable - AUD$ 30.00
    • DHL Courier - Trackable - AUD$ 40.00

      Rest of the World

      • Standard Airmail Service - Trackable - AUD$ 25.00
      • Express Airmail Service - Trackable - AUD$ 40.00
      • DHL Courier - Trackable - AUD$ 45.00

         


        Returns

        In the unfortunate case that you are not completely satisfied with our product we offer a 100% refund on your order. We believe in the quality of our product and so it only makes sense for us to accept your return.

        Feel free to send us an email to hello@zenwonders.com and we will take your request on board for further discussions.

         

        Sale

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