Shipping & Returns
We offer Free Shipping on orders over $100 within Australia. A flat rate of $10.00 applies on orders of less than $100. For more detailed rates, please check the information below.
We use Australia Post and our orders are dispatched from our Melbourne, VIC within 2 business days from order confirmation.
Please make sure you double check all the spelling of your personal details before confirming the order.
All our parcels include tracking service.
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Orders below $100
- Standard Post - $10.00
- Express Post - $15.00
Orders over $100
- Free Standard Post
- Express Post - $10.00
DHL/TNT Courier
- Up to 3kg of tea- $29.00
- From 4kg to 9kg of tea - $45.00
- 10kg or more - $60.00
New Zealand
- Regular Post Service - Trackable - AUD$ 20.00
- Fast Post Service - Trackable - AUD$ 30.00
USA & Canada
- Regular Post Service - Trackable - AUD$ 20.00
- Fast Post Service - Trackable - AUD$ 35.00
Asia & Pacific
- Regular Post Service - Trackable - AUD$ 20.00
- Fast Post Service - Trackable - AUD$ 35.00
Europe
- Regular Post Service - Trackable - AUD$ 20.00
- Fast Post Service - Trackable - AUD$ 35.00
Rest of the World
- Regular Post Service < 3kg - Trackable - AUD$ 30.00
- Regular Post Service 3kg to 9kg - Trackable - AUD$ 60.00
- Regular Post Service > 9kg - Trackable - AUD$ 100.00
- Fast Post Service < 3kg - Trackable - AUD$ 45.00
- Fast Post Service 3kg to 9kg - Trackable - AUD$ 80.00Â
- Fast Post Service > 9kg - Trackable - AUD$ 120.00
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Returns
In the unfortunate case that you are not completely satisfied with our product we offer a 100% refund on your order. We believe in the quality of our product and so it only makes sense for us to accept your return.
Feel free to send us an email to hello@zenwonders.com and we will take your request on board for further discussions.
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