Free Shipping in Australia on orders over $60 –– Free pickup from North Melbourne available

Shipping & Returns

 

 We offer Free Shipping on orders over $60 and Free Express Shipping on orders over $100 within Australia. A flat rate of $6.90 applies on orders of less than $60. For more detailed rates, please check the list below.

We use Australia Post and our orders are processed and dispatched within 2-3 business days from our Head Quarter in North Melbourne, VIC. For urgent dispatches please feel free to reach out to us via our contact page or via the live chat tab on the bottom right hand side of our website.

Local pick up from North Melbourne is also available (select it upon checkout and contact us to arrange a pickup time).

Please make sure you double check all the spelling of your personal details before confirming the order.

**COVID-19 Updates: 

1. Australia Post is experiencing slower-than-usual transit times for interstate parcels. Please allow up to 10 business days for Parcel Post to NSW, QLD, SA, WA, NT and TAS. Express Post will always be given priority and be the fastest delivery option, so we recommend opting for this service for a faster delivery. More information can be found on Australia Post website.

2. We have now added a DHL/TNT Courier service option as a faster alternative to Australia Post. Please keep in mind that all shipping services within Australia are currently experiencing service disruptions and slower delivery times.

Australia 

All our parcels include tracking service.

Orders below $60

  • AUD $6.90 Parcel Post (2-5 business days)* - Australia wide
  • AUD $6.90 Melbourne Metro Express Post - Only in VIC within Postcode 3000-3210 (1-2 business days)*
  • AUD $10 Express Post (1-2 business days)* - Australia wide
  • Free Local Pick-up (North Melbourne)

Orders over $60

  • Free Parcel Post Australia wide (2-5 business days)*
  • Free Melbourne Metro Express Post (1-2 business days)* - Only in VIC within Postcode 3000-3210
  • AUD $5.00 Express Post (1-2 business days)* - Australia wide
  • Free Local Pick-up (North Melbourne)

    Orders over $100

    • Free Express Post Australia wide (1-2 business days)*
    • Free Local Pick-up (North Melbourne)

      * Estimated delivery time within major Metro areas. For regional areas please allow longer transit times.

      USA & Canada

      Orders over $150

      • Economy Service - Non Trackable (6-14 business days) - FREE
      • Standard Service - Trackable (5-12 business days) - AUD$ 10
      • Express Service - Trackable (4 business days) - AUD$ 25

      Orders below $150

      • Economy Service - Non Trackable (6-14 business days) - AUD$ 10
      • Standard Service - Trackable (5-12 business days) - AUD$ 15
      • Express Service - Trackable (4 business days) - AUD$ 30

      Asia & Pacific

      Orders over $150.00

      • Economy Airmail Service - Non Trackable (8-14 business days) - FREE
      • Standard Airmail Service - Trackable (6-11 business days) - AUD$ 9
      • Express Airmail Service - Trackable (2-4 business days) - AUD$ 25

      Orders below $150.00

      • Economy Airmail Service - Non Trackable (8-14 business days) - AUD$ 9
      • Standard Airmail Service - Trackable (6-11 business days) - AUD$ 15
      • Express Airmail Service - Trackable (2-4 business days) - AUD$ 29

      Europe

      Orders over $150.00

      • Economy Service - Non Trackable (8-10 business days) - AUD$ FREE
      • Standard Service - Trackable (7-8 business days) - AUD$ 10
      • Express Service - Trackable (5-6 business days) - AUD$ 20

      Orders below $150.00

      • Economy Service - Non Trackable (8-10 business days) - AUD$ 15
      • Standard Service - Trackable (7-8 business days) - AUD$ 20
      • Express Service - Trackable (5-6 business days) - AUD$ 30

      Rest of the World

      Orders over $150.00

      • Economy Airmail Service - Non Trackable (8-14 business days) - FREE
      • Standard Airmail Service - Trackable (6-10 business days) - AUD$ 15
      • Express Airmail Service - Trackable (4-6 business days) - AUD$ 30

      Orders below $150.00

      • Economy Airmail Service - Non Trackable (8-14 business days) - AUD$ 17
      • Standard Airmail Service - Trackable (6-10 business days) - AUD$ 25
      • Express Airmail Service - Trackable (4-6 business days) - AUD$ 40

       


      Returns

      In the unfortunate case that you are not completely satisfied with our product we offer a 100% refund on your order. We believe in the quality of our product and so it only makes sense for us to accept your return.

      Feel free to send us an email to [email protected] and we will take your request on board for further discussions.

       

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